top of page

PRIVACY POLICY

Privacy Policy

What information do we collect?

We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, company name, licenses to operate or credit card information. You may, however, visit our site anonymously.

 

Contact

Questions, comments and requests regarding this privacy policy are welcomed by sending us a detailed message to one of the following addresses:

Email: nyamanyamasound@gmail.com

Address: 519 Notre Dame Avenue, Sudbury, ON, P3C 5L1, CA.

Information We May Collect From You

When you use the Site or contact us by e-mail, social media, SMS, telephone, or other methods, we may collect and process the following data about you:

Information You Give Us, Including:

  • Forms filled out by you on the Site

  • Content of correspondence with us by phone, e-mail or otherwise

  • Site registration

  • Subscriptions or orders placed on the Site

  • Mailing address and payment information from orders placed by you on the Site or Webstore

  • Participation in discussion boards or other social media functions on the Site

  • Entering a competition, promotion or survey

  • Reporting a problem or requesting support for the Site

The information you give us may include your name, address, e-mail address and phone number, date of birth, payment information, personal description, photographs or images or comments.

How Your Information May Be Used

Any of the information we collect from you may be used in one of the following ways:

  • Customize your experience while using our services and products.

  • Process your financial transactions.

  • Send you order / renewal confirmations / updates pertaining to your order.

  • Register your rights, if any, to technical support or other benefits that may be made available to registered users.

  • Respond to customer service requests, questions and concerns.

  • Manage your account and access to the services or notify you about changes to the services Send you requested product or service information.

  • Keep you informed about special offers and services of Nyamanyama and selected third parties.

  • Administer promotions and sweepstakes you enter and notify you of the results.

  • Investigate, prevent or take action regarding illegal activities and/or violations of our Terms of Service.

  • Administer our Site and for internal operations, including troubleshooting, data analysis, testing, research and development, statistical and survey purposes.

  • Measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you.

  •  

 

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

 

Do we disclose any information to outside parties?

This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. 

 

Your Rights

You may be entitled, in accordance with applicable law, to object to or request the restriction of processing of your personal data, and to request access to, rectification, erasure, and portability of your own personal data by contacting us as described in the “Contact” section. We may require you to prove your identity with approved identification if you request this information.

You may also be entitled, in accordance with applicable law, to lodge a complaint with a supervisory authority if you consider that our processing of your personal data infringes applicable law.

You are responsible for keeping your information current and up-to-date. You may update your information by contacting us as described in the “Contact” section.

We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, accessing the email preferences in your account settings page or you can contact us as described in the “Contact” section.

 

Cookies Policy

Cookies

Our Site uses cookies and other tracking technologies to distinguish you from other users of our Site. This helps us to provide you with a good experience when you browse our Site and also allows us to improve our Site. For detailed information on the cookies and other technologies we use and the purposes for which we use them see our Cookies Policy below.

Our Site uses cookies and other similar technologies (as described below) to distinguish you from other users of our Site. This helps us to provide you with a good experience when you browse our Site, allows us to improve our Site and provide you with tailored content and advertising.

A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.

You can find more information about the types of cookies we use and the purposes for which we use them below:

 

Updating Your Personal Information And Privacy Preferences

Nyamanyama can provide information about, held, or processed personal information for us or on behalf of a third party if requested . To request this information please contact us by email 

You have the right to access and correct, or delete your Personal Information and privacy preferences at any time. You may do so by contacting …………..privacy@Nyamanyama.com.

 

Data Retention

We will retain your information for as long as your account is active to process orders as per our legal obligations. If you wish to delete your account or request that we no longer use your information to provide you services contact us. We will respond to your request within 30 days. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

Choice / Opt Out

You may "opt out" of receiving Nyamanyama's email updates, newsletters and/or partner emails by emailing info@Nyamanyama.com. The choice to opt out of such communications is also generally available during the sign-up process. Nyamanyama will still contact you when there are changes to the Terms of Service or Submitter Terms of Service, as applicable. In addition, we will still send you service-related announcements including, but not limited to, a registration email, benefit notification emails, emails automatically triggered by actions you took on the Site and bill related notices. Generally, you may not opt-out of these communications, which are not promotional in nature. If you wish not to receive them, you have the option of deactivating your account.

If you use a Nyamanyama mobile app, we may send you push notifications from time-to-time in order to update you about any events or promotions that we may be running. If you no longer wish to receive these types of communications, you may turn them off at the device level.

Protection Of Your Personal Information

The Personal Information that you provide in connection with the use of the Site is protected in several ways.

  • Access by you to your account profile is available through a password and unique customer ID selected by you. This password is encrypted. You should strive to use a strong, alpha-numeric password which you should not divulge to anyone.

  • Your Personal Information resides on secure servers that only selected Nyamanyama personnel and contractors have access to via password.

  • Your Personal Information is encrypted whenever it is transmitted to Nyamanyama.

  • When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using transport layer security technology.

We strive to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we take into account the sensitivity of the Personal Information we collect, process and store, and the current state of technology to use these measures to protect your Personal Information, we cannot guarantee its absolute security.

If you have any questions about security on our Web Sites, you can send email to us at info@Nyamanyama.com.

Changes In Privacy Policy

Nyamanyama reserves the right to amend the Privacy Policy from time to time at its sole discretion and will provide notice by email or on the homepage of the Site when we make material changes to this Privacy Policy prior to the change becoming effective. If as the result of such changes, you want to alter the ways in which Nyamanyama is allowed to use your Personal Information, please contact us.

You will be deemed to have been made aware of, and will be subject to, any material changes to the Privacy Policy after such notice has been posted with the following exception: If at the time you provide Personal Information to Nyamanyama you are given the opportunity (as you currently are) to limit how such information will be used to communicate with you, either by Nyamanyama or by third parties, Nyamanyama will not change your preference in this regard without your express consent. However, if Nyamanyama is acquired by or merged with another entity, Nyamanyama may provide to such entity customer information that is related to that part of our business that was sold to or merged with the other entity without your consent, but Nyamanyama will provide notice of such asset sales, acquisitions, or mergers on this Site.

Links To Third Party Sites

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. If you submit personal information to any of those sites, your information is governed by their privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites andencourage you to carefully read the privacy policy of any Web site you visit.

Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

Our Site includes links to other Web sites whose privacy practices may differ from those of Nyamanyama. If you submit personal information to any of those sites, your information is governed by their privacy policies. We encourage you to carefully read the privacy policy of any Web site you visit.

Social Media Widgets

Our Web sites may include Social Media Features, such as the Facebook Like button and Widgets, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it.

Single Sign-On

You may be able to log in to our site using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form. Services like Facebook Connect give you the option to post information about your activities on this Web site to your profile page to share with others within your network.

Referral Program Emails

If you choose to use our referral service to tell a friend about our Site, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the Site. Nyamanyama stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program.

Your friend may contact privacy@Nyamanyama.com to request that we remove this information from our database.

Children

We do not intend to solicit or collect Personal Information from anyone under the age of 18. If you are under 18, do not enter information on this site or engage our services. If you believe a child of yours under the age of 18 has entered Personal Information please contact us to have the data removed and terminate the child’s account.

bottom of page