What information do we collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number, company name, licenses to operate or credit card information. You may, however, visit our site anonymously.
Address: 519 Notre Dame Avenue, Sudbury, ON, P3C 5L1, CA.
Information We May Collect From You
When you use the Site or contact us by e-mail, social media, SMS, telephone, or other methods, we may collect and process the following data about you:
Information You Give Us, Including:
Forms filled out by you on the Site
Content of correspondence with us by phone, e-mail or otherwise
Subscriptions or orders placed on the Site
Mailing address and payment information from orders placed by you on the Site or Webstore
Participation in discussion boards or other social media functions on the Site
Entering a competition, promotion or survey
Reporting a problem or requesting support for the Site
The information you give us may include your name, address, e-mail address and phone number, date of birth, payment information, personal description, photographs or images or comments.
How Your Information May Be Used
Any of the information we collect from you may be used in one of the following ways:
Customize your experience while using our services and products.
Process your financial transactions.
Send you order / renewal confirmations / updates pertaining to your order.
Register your rights, if any, to technical support or other benefits that may be made available to registered users.
Respond to customer service requests, questions and concerns.
Manage your account and access to the services or notify you about changes to the services Send you requested product or service information.
Keep you informed about special offers and services of Nyamanyama and selected third parties.
Administer promotions and sweepstakes you enter and notify you of the results.
Investigate, prevent or take action regarding illegal activities and/or violations of our Terms of Service.
Administer our Site and for internal operations, including troubleshooting, data analysis, testing, research and development, statistical and survey purposes.
Measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
Do we disclose any information to outside parties?
This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety.
You may be entitled, in accordance with applicable law, to object to or request the restriction of processing of your personal data, and to request access to, rectification, erasure, and portability of your own personal data by contacting us as described in the “Contact” section. We may require you to prove your identity with approved identification if you request this information.
You may also be entitled, in accordance with applicable law, to lodge a complaint with a supervisory authority if you consider that our processing of your personal data infringes applicable law.
You are responsible for keeping your information current and up-to-date. You may update your information by contacting us as described in the “Contact” section.
We will retain your information for as long as your account is active or as needed to provide you services. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, you may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails, accessing the email preferences in your account settings page or you can contact us as described in the “Contact” section.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.
You can find more information about the types of cookies we use and the purposes for which we use them below:
Updating Your Personal Information And Privacy Preferences
Nyamanyama can provide information about, held, or processed personal information for us or on behalf of a third party if requested . To request this information please contact us by email
You have the right to access and correct, or delete your Personal Information and privacy preferences at any time. You may do so by contacting …………..privacy@Nyamanyama.com.
We will retain your information for as long as your account is active to process orders as per our legal obligations. If you wish to delete your account or request that we no longer use your information to provide you services contact us. We will respond to your request within 30 days. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.
Choice / Opt Out
You may "opt out" of receiving Nyamanyama's email updates, newsletters and/or partner emails by emailing info@Nyamanyama.com. The choice to opt out of such communications is also generally available during the sign-up process. Nyamanyama will still contact you when there are changes to the Terms of Service or Submitter Terms of Service, as applicable. In addition, we will still send you service-related announcements including, but not limited to, a registration email, benefit notification emails, emails automatically triggered by actions you took on the Site and bill related notices. Generally, you may not opt-out of these communications, which are not promotional in nature. If you wish not to receive them, you have the option of deactivating your account.
If you use a Nyamanyama mobile app, we may send you push notifications from time-to-time in order to update you about any events or promotions that we may be running. If you no longer wish to receive these types of communications, you may turn them off at the device level.
Protection Of Your Personal Information
The Personal Information that you provide in connection with the use of the Site is protected in several ways.
Access by you to your account profile is available through a password and unique customer ID selected by you. This password is encrypted. You should strive to use a strong, alpha-numeric password which you should not divulge to anyone.
Your Personal Information resides on secure servers that only selected Nyamanyama personnel and contractors have access to via password.
Your Personal Information is encrypted whenever it is transmitted to Nyamanyama.
When you enter sensitive information (such as credit card number) on our registration or order forms, we encrypt that information using transport layer security technology.
We strive to protect the Personal Information submitted to us, both during transmission and once we receive it. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. While we take into account the sensitivity of the Personal Information we collect, process and store, and the current state of technology to use these measures to protect your Personal Information, we cannot guarantee its absolute security.
If you have any questions about security on our Web Sites, you can send email to us at info@Nyamanyama.com.
Links To Third Party Sites
Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Social Media Widgets
You may be able to log in to our site using sign-in services such as Facebook Connect or an Open ID provider. These services will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate our sign up form. Services like Facebook Connect give you the option to post information about your activities on this Web site to your profile page to share with others within your network.
Referral Program Emails
If you choose to use our referral service to tell a friend about our Site, we will ask you for your friend's name and email address. We will automatically send your friend a one-time email inviting him or her to visit the Site. Nyamanyama stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program.
Your friend may contact privacy@Nyamanyama.com to request that we remove this information from our database.
We do not intend to solicit or collect Personal Information from anyone under the age of 18. If you are under 18, do not enter information on this site or engage our services. If you believe a child of yours under the age of 18 has entered Personal Information please contact us to have the data removed and terminate the child’s account.